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Remote Hands Services

Your Trusted On-Site Partner

it comes to managing your critical infrastructure and IT assets, having a trusted and reliable on-site presence is essential. Our Remote Hands Services offer the perfect solution, providing you with Level 0 (L0) or Level 1 (L1) engineers ready to perform phyWhensical tasks while you guide and configure remotely. We cover every corner of Indonesia, ensuring your equipment and assets are in capable hands.

What We Offer:

1. On-Site Support

Our team of experienced Level 0 and Level 1 engineers is your on-site extension. Whether you need hardware installation, troubleshooting, maintenance, or simple tasks like rebooting servers, we've got you covered.

2. Nationwide Coverage

We have a wide network of professionals strategically located across Indonesia. No matter where your equipment is located, we can be there swiftly to address your needs.

3. Cost-Efficiency

Our Remote Hands Services help you save time and resources. There's no need to send your own staff or travel to remote locations, as we handle it all on-site.

4. Real-Time Collaboration

With our guidance, you have real-time access to the on-site work. You can remotely instruct our engineers, ensuring that the tasks are performed to your exact specifications.

5. Flexible Solutions

We cater to a variety of industries, from data centers and telecommunications to remote offices and edge computing locations. Our services are adaptable to your specific requirements.

6. Equipment Expertise:

Our engineers are well-versed in handling a wide range of equipment, from servers and networking gear to switches, routers, and more. They follow industry best practices to ensure the safety and security of your assets.

7. Prompt Response

We understand that time is of the essence when it comes to remote hands services. Our team is trained to respond swiftly, minimizing downtime and disruptions to your operations.

How it works

Easy step

Request

Contact us with your specific requirements, and we'll gather the necessary details to execute the task.

On-Site Visit

Our Level 0 or Level 1 engineer will visit your location, equipped with the necessary tools and expertise.

Remote Guidance

You provide instructions and guidance remotely, ensuring that the task is completed to your satisfaction.

Completion

Our engineer executes the task diligently and reports back to you upon its successful completion.

Our Remote Hands Services are your trusted on-site partner, providing the peace of mind that comes with having a reliable presence where you need it most. Whether it’s routine maintenance, troubleshooting, or critical installations, we’re here to ensure your operations run smoothly. Contact us today to learn more and discuss how we can meet your specific needs in Indonesia.